meldCX and US Kiosks take contactless to the next level with smart self-service kiosks

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By working with meldCX and US Kiosks, businesses can enjoy the following benefits.

Material:

  • Ready-to-use or custom-made kiosks that are proudly manufactured in the UNITED STATESnot impacted by pandemic supply chain shortage
  • Over 35 years of self-service experience, industry knowledge and UL expertise from an engineering background
  • 2 minute service replacement time with modular replacement components
  • Hassle-free managed services to help achieve optimal uptime with field experts around the world

Software platform:

  • Increased ROI with meldCX’s remote app, device management software, and smart IOT hub that supports multiple operating systems
  • AI tools and models to deliver premium customer experience and automation to kiosk operators
  • 1000+ out-of-the-box integrations designed for IoT and kiosk environments
  • Seamless connection with peripherals such as payment systems and card readers

meldCX and American Kiosks power contactless and virtualized concierge services for various vertical markets around the world. Features of these kiosks include: AI-based check-in, identity verification, object recognition, secure payments, and other operational efficiencies to improve customer experience.

Eric NebolaPresident of American Kiosks, says, “With self-service technology pervading markets at every level, we’ve seen staffing issues. When a kiosk can take on routine tasks, it gives staff time to focus on providing an excellent, more personalized customer experience.”

Etienne BorgCEO and co-founder of meldCX, adds, “Integrating self-service with intuitive AI technologies into everyday processes, such as hotel check-in and creating a virtualized concierge for personalized retail, creates a memorable experience for customers through intentional interactions, rather than removing the human-to-human connection.”

meldCX and American Kiosks will be at HITEC (Hospitality Industry Technology Exposition & Conference) at Orlando Florida, from June 27 to 30, showcasing the smart concierge terminal. Stop by booth #2237 to see the tech in play!

If you are not present, please contact [email protected] or +612-306-6470 for a free consultation with their engineering teams.

About meldCX (www.meldcx.com)

meldCX’s mission is to enable businesses and individuals to create best-in-class customer experiences through AI and advanced intelligent technologies. Market leaders need applications that make customer and employee experiences more engaging and fulfilling – meldCX technology provides the building blocks for their success. meldCX is also a recommended solution from Chrome Enterprise, in partnership with some of the biggest names in technology. meldCX is headquartered in Melbourne, Australiawith teams in sydney, Philippines, UNITED STATESand United Kingdom (EMEA).

About US Kiosks (www.americankiosks.com)

American Kiosks is a self-service division of Cole Kepro International headquartered in Las Vegas, Nevada, offering a number of off-the-shelf products that can help reduce costs and lead times. They are self-service and engineering experts with over 35 years in the business. The American Kiosks team is committed to providing the highest quality products, services, and experiences for your current endeavors and future visions.

SOURCE meldCX; American kiosks

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