Hardware and Business Flexibility Issues Are Slowing IoT Adoption


The Internet of Things (IoT) is rapidly showing its mettle in real-world applications, especially in industries such as manufacturing, but research has highlighted lingering challenges around IoT hardware design, security and service availability, with over 97% of respondents reporting that IoT projects had been less than 50% successful.

Conducted in association with Kaleido Intelligence, IoT connectivity solutions provider Eseye’s survey interviewed more than 750 IoT professionals. The resulting report examines the crucial factors that IoT connectivity companies need to deliver, revealing key connectivity pain points for those currently deploying IoT and those planning to do so for the future.

One of the key findings was that 84% of companies considered hardware design to be the biggest barrier to deploying IoT. Additionally, 56% of those who had adopted cellular IoT said that maintaining business relationships with multiple vendors was too complex.

The research also found that just over half (51%) of those deploying IoT said connectivity performance and quality of service in international markets were not good enough, while just under half reported that robust multi-region cellular coverage was lacking and 46% said permanent roaming restrictions remained a top concern.

Just over two-fifths of respondents said the ability to customize with preferred operator contracts in scenarios such as bring your own contract (BYOC) was also lacking in the IoT connectivity ecosystem.

Eseye found that when it came to selecting IoT connectivity providers, the most important criteria cited in the survey were vertical-specific expertise and the ability to offer streamlined policy implementation. of security. The study also revealed that emerging technologies such as private 5G/Long Term Evolution (LTE) are now being seriously considered for current and future implementations.

Survey respondents said the top two desired features of an IoT connectivity partner were that the provider had an extensive set of mobile network operator (MNO) partners (66%) and was able to offer hardware and connectivity bundles (49%).

The survey also found that mitigating permanent homelessness issues was a priority to address the risks associated with permanent homelessness. Although a high percentage of respondents were using eSIMs, many cited challenges with eSIM providers. Respondents said it lacked reports and tools to manage over-the-air (OTA) campaigns. They also noted that eSIM still requires integration with multiple MNOs to gain visibility and control, and that some MNOs and IoT service providers only support consumer eSIM profiles, not IoT/M2M grade.

“Historically, the IoT has been considered too complex due to hardware, connectivity and security issues; this survey shows that these challenges persist today. Frankly, customers deserve greater certainty and lower risk when undertaking IoT deployments. They need to be confident that their IoT project will produce the expected results and consistent quality of service on an international scale,” commented Eseye CEO Nick Earle.

“Customers deserve greater certainty and lower risk when undertaking IoT deployments. They must be sure that their IoT project will produce the expected results and a consistent quality of service on an international scale”

Nick Earle, Eseye

“To deliver the desired levels of confidence and return on investment for their IoT projects, companies must partner with industry specialists who can offer a centralized managed service for their IoT deployment, providing a holistic view of all hardware, connectivity and partnership management requirements in a location,” he said.

Steffen Sorrell, Head of Research at Kaleido Intelligence, added: “Connectivity is essential for IoT to deliver value, but with multiple contracts, combined with roaming restrictions, it is difficult for organizations to control their environment easily. This is where this business flexibility is really needed.

“Similarly, issues with the design and deployment of hardware devices are common, and this is where specialist assistance is essential – especially for new projects – to support the customer from initial design to deployment. While eSIM has been touted as the answer to many of these issues, it is not a panacea as many of our respondents reported issues.


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